FAQs
Meals & Menus
What kind of food do you make?
High-protein, gluten- and dairy-free–friendly meals. Every item is labeled with macros, ingredients, and allergens.
When does the new pre-order menu drop?
Our weekly pre-order menu publishes every Wednesday at 9am. We also release supplemental items mid-week.
Can I customize my meals?
Most items allow double protein, nut free, or dairy free add-ons on the product page.
Do you offer grass-fed or organic options?
For catering/corporate orders, we can accommodate grass-fed/pasture-raised proteins and prioritize organic produce by request (lead time/premium pricing may apply).
See Catering & Events to start a quote.
What's the difference between ordering online and shopping in-store?
Order online to reserve your meals early, you get first pick before items sell out + save $1 per meal. Shop in-store for quick, grab-and-go options from our fridge.
What are your delivery options?
We are on Doordash and can arrange for Uber deliveries upon special request
How long does the food stay fresh?
5-7 days.
Ordering & Pricing
What are your prices?
- Entrées: typically $12–$16
- Breakfast items / Oats: $6–$10
- SQRL Snacks / Sauces: $3.50 – $8
- Family-style trays: usually $48–$85 depending on protein/size
How do I order?
Two ways:
- Pre-Order for an upcoming fulfillment day.
- In-Store Now (Pickup Today) to reserve what’s currently in our Heights fridge.
What time is the pre-order weekly menu cutoff?
The weekly pre-order menu opens Wednesdays at 9am CT. We must receive your orders by Saturday at 3pm CT.
Can I change my order after ordering?
Yes, please reach out to us prior to Saturday at 3:00pm. All orders lock at this time.
Pickup, Delivery & Shipping
Where / when is pickup?
Houston Heights.
If you ordered from the pre-order menu, your order is ready on Sunday at 9am and you can pickup anytime during business hours the following week.
If you ordered from the in-store now menu, your orders are usually ready in ~30–60 min and can be picked up anytime during business hours.
Do you ship?
We do not currently ship any meals; however, we can ship SQRLBars, SQRLSpices, and SQRLSauces. USPS rates calculate and are charged at checkout.
Catering & Corporate
Do you cater events and office meals?
Yes, boxed meals, family-style trays, buffet drop-off, or staffed service (as available). We also run recurring office programs (weekly/biweekly/monthly).
How much notice do you need?
- 10–25 guests: 48–72 hours
- 25–75 guests: 5–7 days
- 75+ / staffed events: 7–10 days
How do I start?
Go to the Catering & Events page and submit the inquiry form (occasion, date/time, headcount, service style, dietary needs, budget).
Nutrition, Allergies, & Customizations
Are macros included?
Yes, Calories • Fat • Carbs • Fiber • Protein on every label.
Allergies?
List serious allergies in the notes section at checkout or on the Catering form. While we use careful handling, our kitchen isn’t a certified allergen-free facility.
What oils do you use?
Organic olive and avocado oils. Sesame oil in our asian sauces.
Payments, Policies, & Quality
What payments do you accept?
All major cards (invoice available for corporate orders). We are cashless.
Cancellations / changes?
You can change/cancel before the cutoff. After cutoff, orders are confirmed and cannot be changed.
Quality Guarantee
If something misses the mark, email us and we'll make it right.
Location & Hours
Where are you located?
Houston Heights at 2811 Airline Dr, Suite #5
Houston, TX 77009.
What are your hours?
Monday-Friday - see footer for exact hours. Pre-order pickup is on Monday or anytime during store hours. In-store now items are always available in store during normal business hours.
Work with Cail
Can I work directly with Cail?
For brand partnerships, athlete fueling, corporate wellness, events, or limited mentorship/consults, submit the Work With Cail interest form (goals, timeline, budget) on this page.